Recruit Ref: L03916795
Posting Date: 2019-05-16
M Yachts Ltd

Job Description – Charter Operations

M Yachts is an unique yacht charter solution that works with owners and central agents around the world to offer a wide selection of luxury yachts and unique experiences, specially curated for our rapidly growing and discerning customer base.

The M Yachts team is committed offering a superior and flexible service, which is supported by our carefully curated selection of yachting and lifestyle partners, F&B services, and customised support.

With an impressive network of qualified central agent relationships, we can ensure access to some of the most desirable yachts around the world. We offer our customers the ability to seamlessly add services to their charter, to create unforgettable experiences.

Launched in Hong Kong in 2014, M Yachts now has operations in Barcelona and Sydney, with more to come.

Charter Operations Manager / Executive (depending on experience)

Responsibilities

  • Account management: acting as main contact for HNWI customers and corporate clients
  • Accountable for managing and executing charters worldwide
  • Answer customer inquiries and create suitable proposals (charter, experiences, routing, etc.)
  • Communicate with captains, crew and yacht owners to arrange necessary logistics
  • Build & maintain strong supplier relationships: corporate partners, F&B suppliers, lifestyle partners
  • Prepared to be hands-on
  • Budgeting, organizing, and executing special customer and company events

Knowledge and skills:

  • Strong understanding and experience of the premium services market
  • Team spirit but able to work independently
  • Event managerial skills is a plus
  • Fluent in English, Cantonese and Mandarin preferred
  • Confidence to provide seamless service for HNWI customers
  • Work closely with the Sales and Marketing team
  • Yachting experience preferred, but exceptional customer management skills and experience essential
  • Enjoys the outdoors and an active lifestyle

Benefits of being part of the M Yachts team:

  • We’re a young, dedicated, supportive, adventurous, and growing team.
  • We strongly support career development and personal growth.
  • We are focused on making an exciting industry more efficient and customer centric.
  • We encourage creative freedom, always in the best interest of the customer.
  • We engage with an incredibly diverse and engaged customer base of individuals and brands.
  • We run interesting customer and client projects that challenge the team to learn and grow.
  • Ample opportunities to be out on the water, for both work and play.

Interested parties please send your resume (including your expected salary) in MS Word Format via email: carol@nepa.com.hk

All information received will be kept in strict confidence and only for employment related purpose


Summary
Industry:
Catering 
Job Category / Function:
Job Position Level:
General 
Min. Edu. Level Req:
-- 
Total Working Exp:
-- 
Salary(HKD):
--
Benefits:
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