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Recruit Ref: L041567145
Posting Date: 2019-05-16
Memoriki Limited

Memoriki Limited (HK) is a wholly owned subsidiary of Korean social casino game developer ME2ON Co., Ltd. (201490:KOSDAQ).

In order to provide fantastic gaming experience for the users our social casino game and other mobile games, our Hong Kong office focuses on game publishing operations and works very closely with our game development teams in Korea and other partners from the region. With our wide and comprehensive game portfolios, we are maintaining a fast growing international user base in our games and on different platforms.

We are looking for talents and gamers with innovative mind and professional experience. You are welcomed to join our team to explore more creative ideas and new business opportunities in the industry.

Customer Service Coordinator (Japanese Speaking)

Responsibilities:

  • Work closely with internal parties to handle customer comments, feedback or  complaints and provide best solutions for building excellent customer relationship and the service culture
  • Collect feedback & reflect customer needs and expectation to the Group
  • Handle customers' inquiries
  • 5-day work week with shift mode (10:00-19:00) / other work shifts as scheduled by superior
  • Holidays shift is required


Requirements:

  • Diploma or above
  • Native Japanese speaker; good command of spoken and written English is preferable
  • Customer oriented with a positive attitude
  • Able to demonstrate high level of customer service orientation
  • Good communication and problem solving skills
  • Good PC skills in MS Office
  • Fresh graduates will also be considered

 

We offer attractive remuneration and fringe benefits to the right candidates. Please send us the application by clicking hk-hr@memoriki.com, together with a detailed resume, stating current and expected salary.

(All personal data provided by job applicants are used only for recruitment purpose and will be treated strictly confidential. Unsuccessful applications will be properly disposed within 3 months.)


Summary
Industry:
Information Technology 
Job Category / Function:
Job Position Level:
General 
Min. Edu. Level Req:
Diploma 
Total Working Exp:
0 - 3 
Salary(HKD):
--
Location:
Kwun Tong District / Kwun Tong
Benefits:
  • Five-Day Work
  • Medical Insurance
  • Life Insurance
  • Performance Bonus
  • Bank Holiday
  • Marriage Leave
  • Birthday Leave
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