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Employer Ref: TCSO - Operation & Property Handove
Recruit Ref: L05952852
Posting Date: 2025-03-08
Hong Kong Housing Society

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services.  We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management.  We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.
Temporary Customer Services Officer - Operation & Property Handover (9-month Contract) [Ref: TCSO - Operation & Property Handover]

The Job

  • Perform pre-handover defects checking of all newly built flats and flat handover to owners as well as coordination of defect rectification works.
  • Handle customer enquiries and complaints to ensure that all customers are well served promptly, courteously and professionally.
  • Assist in managing sales arrangement and operation.
  • Perform logistics, administrative and clerical support duties.
  • Undertake any other duties assigned by the supervisor.

The Person

  • Diploma holder or above.
  • Relevant experience in customer services and handling enquiries.
  • Experience in the handover of large-scale residential properties is a definite advantage.
  • Strong common sense, interpersonal and communication skills.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows applications, including Word, Excel, PowerPoint and Chinese Word Processing.
  • Able to work irregular hours and weekends.
  • Less experience or fresh graduates will be considered for short-term employment.

Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: https://careers.hkhs.com/

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

You are welcome to visit our website www.hkhs.com to learn more about us.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.

Summary
Industry:
Association / Organization / Social Service / NGO 
Job Position Level:
General 
Min. Edu. Level Req:
Diploma 
Total Working Exp:
-- 
Salary(HKD):
--
Benefits:
--
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